Shipping policy

1. Order Processing

• All products are custom‑made to order via Printful.

• Production and fulfillment typically take 2–5 business days. help.printful.com+15Printful+15Printful+15

2. Shipping Times & Options

Shipping options and delivery times vary depending on the destination and service level:

• Europe (Standard Flat Rate & CO₂‑offset option): Approx. 5–20 business days after fulfillment. Printful

• Express Shipping (Europe): Typically arrives 1–3 business days after fulfillment. Reddit+4Printful+4The Bob Harris Website+4

• DDP (Delivered Duty Paid) — Available for UK: Around 3–7 business days after fulfillment. Printful+2help.printful.com+2

• Estimated Delivery Time (EDT): The total of fulfillment time plus shipping time. While we aim for accuracy, delays can occur due to fulfillment backlogs, stock issues, or carrier disruptions. Reddit+5Printful+5Printful & Shopify demo store+5

3. How Shipping Costs Are Calculated

• Printful determines shipping rates based on product type, category, weight, and destination. You can view these rates in the product catalog under the Shipping tab or use Printful’s shipping rate calculator. Reddit+4help.printful.com+4Printful+4

• If an order includes multiple items:

  • Same Category: Additional units typically incur smaller incremental shipping fees. The Bob Harris Website+4Printful+4help.printful.com+4

  • Different Categories: Shipping cost is based on the most expensive item’s category plus extra fees for other items. Printful

Shipping rates may also vary by country, especially in hard‑to‑reach or high‑regulation areas like Iceland, Liechtenstein, Norway, and Switzerland. help.printful.com

4. Shipment Splitting

• Some items—such as hats, mugs, posters, backpacks, and similar products—are always packaged and shipped separately due to their size or packaging needs. Printful+1

• Products fulfilled from different regional centers (e.g., US vs. Europe) may also be shipped separately, leading to multiple shipments. Printful

5. Tracking & Delivery Issues

• You will receive tracking information once your order ships.

• If your order is delayed:

  • First double-check your address, ask your local post office, or check with neighbors.

  • If your order hasn't arrived well beyond the Estimated Delivery Time, reach out to us and we’ll investigate. PrintfulPrintful & Shopify demo store+2The Bob Harris Website+2Printful

• If the carrier returns the package (e.g., due to an incorrect address or unclaimed delivery), Printful holds it for 30 days at no cost while you arrange for reshipment (note: reshipment fees apply). Printful

6. Customs & Duties

• Orders shipped internationally may be subject to customs duties or import taxes, depending on the destination country's regulations and order value. These fees are the recipient’s responsibility. Printful & Shopify demo store

7. Summary Table (EU Customers Example)